Privacy Policy

Effective Date: October 2024

Pip Collector (PTY) LTD (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect the information you provide when using our services, including our website, copy trading services, mentorship programs, and social media platforms.

1. Information We Collect

We may collect the following types of personal information from you:

Contact Information: Name, email address, phone number, and any other details you provide when contacting us or using our services.
Account Information: Details such as trading account information when you link to our copy trading service.
Usage Data: Information about how you use our website, including IP address, browser type, and browsing behaviour, collected through cookies and analytics tools.
Communication Data: Any messages or inquiries you send to us via email, WhatsApp, or other communication channels.

2. How We Use Your Information

We use the personal information collected for the following purposes:

Providing Services: To set up and manage your copy trading account, deliver mentorship lessons, and share daily trading signals.
Communication: To respond to your inquiries, provide customer support, and send service-related updates.
Marketing: To send promotional materials or updates on new services or trading strategies (with your consent).
Website Improvement: To analyse website performance, enhance user experience, and improve our services.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

With Your Consent: We may share your information when you provide explicit permission.
Service Providers: We may share data with trusted partners who help us provide services (e.g., hosting services or analytics).
Legal Requirements: If required by law, we may disclose your information in compliance with legal processes.

4. Data Security

We implement strict security measures to protect your personal information. This includes encryption, firewalls, and secure server access to prevent unauthorized access, alteration, or disclosure of your data.

5. Your Data Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request that we delete your personal information (except where we are legally required to retain it).
Objection: You can object to the processing of your personal data in certain situations.

6. Cookies

We use cookies to improve your experience on our website. Cookies help us analyse site traffic and tailor content to your interests. You can control cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website, and where appropriate, we will notify you via email.

8. Contact Us

If you have any questions or concerns about this privacy policy or how your personal information is handled, please contact us at:

Pip Collector (PTY) LTD
Email: support@pipcollector.co.za
Phone: 071 016 7766